Digitale product prestatieafspraken besturen ()
Het vermogen om prestatieafspraken te besturen. Dit omvat het besturen van incidenten, problems en kennis. (IT4IT - Support)
CodeE.4.4.1
Level3
Name (en)Control digital product performance agreements
Documentation (en)The ability to drive performance agreements. This includes managing incidents, problems and knowledge. (IT4IT - Support)